National Account Manager - OOH

National Account Manager – OOH customers – London based (Hybrid) UK | Sustainable focused B Corp Are you a commercially astute National Account Manager with experience in QSR, specialty coffee, food service or premium FMCG? We're partnering with an innovative and fast-growing business seeking a National Account Manager to take ownership of a portfolio of established key accounts across the QSR and specialty coffee sectors, while also identifying other customer opportunities.

Reporting directly to the Sales Director, you'll be responsible for developing and growing a portfolio of key customers, ensuring strong account performance, profitable growth and long-term retention.

Key Responsibilities:

Manage and develop a portfolio of key QSR and specialty coffee accounts. Build trusted relationships with key decision-makers across multi-site operators, coffee businesses and food service customers. Identify and convert growth opportunities while proactively managing account risks. Lead commercial reviews, negotiations and contract renewals. Drive revenue growth while maintaining strong margin performance. Deliver accurate forecasting and pipeline management through CRM systems. Provide market insight and customer feedback to support wider business strategy.

Work cross-functionally to ensure excellent customer service, product availability and operational delivery. Support new business development activity within targeted premium coffee and hospitality accounts.

About You:

You'll be a commercially driven account manager who understands how to grow strategic customer relationships without relying on a hard-sell approach. You'll likely bring:
Proven experience managing and growing key accounts. Background in QSR, specialty coffee, food service, premium FMCG, hospitality or a related sector. Strong commercial acumen with responsibility for revenue, margin and forecasting. Excellent negotiation and stakeholder management skills. Experience working closely with cross-functional teams to deliver customer success. A genuine interest in customer experience, product quality and category trends. Strong organisational skills and the ability to work autonomously.

Benefits & details: £55-65k plus package London based – hybrid working Please send your CV using the form on this page, quoting reference 9/17792/7 Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application.

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