Senior Relationship Manager

Compensation:
Competitive (Financial Services)
About Trading Hub

Founded in 2010, Trading Hub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross-product market manipulation.

Founded in 2010, Trading Hub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross-product market manipulation.

With a team of over 150 experts worldwide, Trading Hub combines global reach with deep markets expertise to help our customers mitigate financial, regulatory, and reputational risk.

We’re seeking a high-performing Senior Relationship Manager to join our growing team in London. You will play a fundamental role in cultivating Trading Hub’s relationships with our customers and be a subject matter and product expert. Acting in a consultative capacity to solve customer-specific business problems, you’ll develop a deep understanding of their requirements, increase our engagement across different business lines and drive the adoption of our product suite.

• Act as a brand ambassador for Trading Hub and foster visible, positive industry presence
• Establish deep partnerships with key decision-makers, as well as maintaining existing ones
• Work cross-functionally to prepare customer pitches and demos so that the selling process is informed and bespoke
• Ensure customers benefit from the wealth of internal resources available to them, including regulatory insight and the knowledge we’ve gained through delivering solutions to their peers
• Identify customer-driven product development in areas where Trading Hub is best positioned to deliver further best-in-class services
• Work with marketing to participate and contribute to targeted events such as Reg Hub
• Own the end-to-end sales lifecycle from picking up leads to closing deals
• Grow our revenue base and expand our customer reach

• Deep knowledge of financial markets, preferably fixed income or derivatives
• Background in selling/trading/structuring complex financial products
• Proven success managing multi-million-dollar accounts and delivering against revenue targets
• Exceptional relationship-building skills to foster long-term partnerships with customers
• Clear communicator with the ability to simplify complex concepts and build consensus across diverse audiences
• Self-starter who is resilient and has a hunger to succeed
• Strong commercial mindset and curiosity for how technical solutions deliver measurable value
• Familiarity with trade surveillance and market abuse regulations desirable

Life at Trading Hub is a rewarding journey within a fast-growing company that thrives on innovation and collaboration. By combining the best of technology and global markets, we’re able to solve complex problems together and deliver meaningful results to our customers. Everybody has value to bring, and we welcome individuality as a key driving force behind our collective success.

Rooted in everything that we do are our core values:
Accountability, Ambition, Partnership and Trust. These values provide the foundation for a sustainable workplace culture that empowers you to grow, contribute, and become your best self.

• Annual discretionary performance bonus (permanent employees only)
• Hybrid working policy
• Office lunches twice a week
• Private medical insurance + dental cover
• Extended parental leave (up to 6 months of fully paid maternity leave)
• 25 days annual leave + bank holidays
• Enhanced…