Casual Event Stewards

ZAM FM is seeking reliable, professional, and customer-focused Event Stewards to join our team at London Stadium. As part of our event operations, you’ll play a key role in ensuring the safety, security, and enjoyment of all spectators and staff during a wide range of events — from Premier League football matches to concerts and large-scale public gatherings.

You will represent both ZAM FM and London Stadium, providing a visible security presence, assisting with crowd management, and delivering exceptional customer service at all times.

• Provide a safe and welcoming environment for all spectators, visitors, and staff.
• Conduct ticket checks, bag searches, and access control in accordance with venue and event policies.
• Manage crowd flow and ensure spectator safety before, during, and after events.
• Respond professionally to incidents, emergencies, or first aid situations as required.
• Deliver clear and confident communication to guests and colleagues.
• Follow all company and stadium procedures, including health & safety and safeguarding standards.
• Support the delivery of a positive event experience through proactive engagement and problem-solving.

• Spectator Safety Qualification – NVQ Level 2 or Level 3 (minimum)
• Valid ACT (Action Counters Terrorism) Certificate
• Excellent communication and interpersonal skills
• Professional appearance and manner
• Ability to remain calm and confident under pressure
• Flexible and reliable approach to working hours (including evenings, weekends, and public holidays)

• Previous experience in stadium, arena, or event steward roles
• Customer service training
• Team player with a proactive attitude

• Opportunities for ongoing training and progression
• A friendly, professional team environment
• Regular work at one of London’s most iconic venues