Security Officer

Job Title: Security Relief Support

Location: London

Salary: £16.20 Ph + Bens

Please note this role requires NPPV & CTC vetting before employment commences.

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.
• Delivering results that meet and/or exceed the Key Performance Indicators Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self‑development.

• Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI’s).
• Proactively review the published Assignment Instructions, familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• Be compliant with industry and statutory legislation — you are required to obtain a front‑line licence in either Security Guarding or Door Supervision, which must be worn at all times whilst carrying out your duties. The customer also requires a CCTV PSS SIA licence. Additional courses are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodological and orderly way.

• Fully and satisfactorily complete all required competency training.
• Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Ensure your licence is renewed 16 weeks before expiry.

• Look out for, and immediately report, any health and safety hazards or potential hazards on site.
• Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the client.
• Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).
• Call emergency services and the Communication Centre to report all incidents.

• Previous security experience
• SIA licence
• SC clearance desirable

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP, financial wellbeing assistance through our Salary Finance scheme, a flexible benefits platform called Choices, high street discounts via MiDeals, a cycle‑to‑work scheme, life cover, a save‑as‑you‑earn scheme and a Mitie Matching Share Plan. Employees receive Mitie Stars for their hard work and have access to a wide selection of learning resources to progress their career.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you _ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind_ind and any long‑term condition you may need reasonable adjustments during the recruitment process, please let us know via email.

Since 1987, Mitie’s 80,000 employees have been maintaining companies worldwide. Mitie is the UK’s leading facilities management and professional services company, servicing banks, critical government sites, hospitals and schools.

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