Night Assistant

Job Description

Job Title: Night Assistant

Contract Type: Permanent

Salary: £27,705.60 per annum plus 10% Night Allowance

Working Hours: Full Time 36 Hours per week

Working Pattern: Night Rota - 3 nights per week

Location: Hackney Young People Services - working between Eldelfield and Rushmore Locations.

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsor ships whether on behalf of existing colleagues or candidates.

Applications may close before the deadline, so please apply early to be considered.

Undertaking a range of tasks that contribute to the safety and security of the building at night, alongside ensuring the effective delivery of high-quality service, you will work collaboratively as part of a committed team to ensure the safety, security and support of all customers using the service. Duties will include operating and implementing security, fire and telephone systems, cleaning communal areas and rooms as required and completing regular checks of the property and reporting repairs and maintenance issues.

• Experience working with vulnerable client groups.
• Experience of, and ability to lone work at night
• IT Skills to include basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required.

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

• Competitive pay & generous pension
• 25 days holidays plus bank holidays
• Investment in your learning, personal development and technology
• A wide range of benefits

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability.

If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

• Operating and implementing the night security systems, fire alarm system and telephone system, ensuring the overall safety and security of the service.
• Having an awareness of support needs, in order to contribute as directed to the delivery of agreed outcomes.
• Responding to any issues, alerts, faults of the night security system or other systems and report as appropriate to the relevant manager as per the procedure.
• Meeting and monitoring health & safety policies and practices by responding to/reporting any issues as per procedure.
• Monitoring visitors' access to the building(s) and ensuring the safety and security of customers and the premises.
• Communicating effectively with visitors and customers to ensure they are compliant with the visitor procedures.
• Maintaining an inviting Reception area as per the Psychologically Informed Environment standards.
• Monitoring all activity within the premises/service pond and report appropriately and effectively to any…