Safety and Security Officer

Duty Security Officer (May Fair Hotel, London)

We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel.

• Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets
• Conduct regular patrols of guest floors, public areas, back of house spaces, and perimeter zones
• Respond promptly and professionally to incidents, emergencies, and guest concerns
• Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols
• Support the management of lost property, incident reporting, and daily security logs
• Assist with VIP arrivals, high profile events, and crowd management when required
• Enforce hotel policies while delivering exceptional guest service
• Liaise with external emergency services when necessary

We're looking for someone who brings both professionalism and warmth. You will thrive in a luxury environment where discretion, calmness, and attention to detail are essential.

• Previous experience in hotel security, corporate security, or a similar guest facing role
• A valid SIA Door Supervisor or Security Guarding licence
• Strong communication skills and a confident, approachable manner
• The ability to remain composed under pressure and handle sensitive situations with discretion
• Excellent observational skills and a proactive mindset
• Flexibility to work shifts, including nights, weekends, and bank holidays

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommendation a Friend Scheme of up to £500 per friend recommended
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.