Dedicated Contract Support Officer - ECV

Dedicated Contract Support Officer - EC4V, London

Location:

EC4V, London

We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out s, respond to emergencies and provide information to all staff and visitors as and when necessary.

Pay Rate
: £13.54 per hour

Shift Pattern
:
Days, nights and weekends

Role Requirement
: SIA Licence

Must have:

• Valid Frontline SIA licence
• Proven work experience as a Cooperate Security Officer – min 1 year
• Good customer service and communication skills
• High level of self‑presentation
• Basic IT skills
• Quick thinking and problem‑solving skills
• A positive attitude to dealing with people and taking on challenges

Main Duties:

• Act as a point of contact and information centre to staff, visitors and tenants
• Always conduct yourself in a professional manner
• Ensure all instructions, both written and verbal, are adhered to
• Guard access points, permitting or refusing entry, restraining trespassers
• Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
• Investigate and take appropriate lawful action as authorised by corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
• Complete daily reports, including relevant information, observations, surveillance footage, and signatures
• Excellent communication skills to all levels – verbally, written, phone and by security radios

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

We are an equal‑opportunity employer. All applicants and employees are considered for employment on the basis of their qualifications, experience and skills without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or any other characteristic protected by law.