Security Valet Officer - Driving

Job Description

We're now recruiting for a Security Valet Officer to join us at New Providence Wharf, a luxury residential development in London. This role is part of our Estates Team and supports security and concierge functions.

Important Information

Hours:

7:00 – 19:00 & 19:00 – 7:00
Shift Pattern: 4 on – 4 off

Location:

E14, Canary Wharf
Salary: £14.48 per hour

Contract:

42 hours per week, permanent

• Always maintain a safe environment for all people in the estate, including a constant Security presence.
• Meet and greet all residents, guests and clients around the estate.
• Communicate with Concierge and assist with smooth running of the site.
• Record and follow up on any unusual behaviour, calling the police if necessary.
• Maintain regular communication with control and ensure a quick response to any incident.
• Conduct building rounds & PES patrols of the site as part of daily tasks.
• Report Security/Health and Safety issues or incidents accurately and archive all onsite records, including police liaison.
• Ensure that all requests and enquiries (both in person and by telephone) are dealt with efficiently, timely and professionally.
• Review and maintain policies, company rules and Ballymore quality standards as part of the Estates Team.
• Provide support and shift cover for Valet and Concierge functions when necessary.
• Deliver a bespoke 5‑star service to residents, handling tasks and requests efficiently.
• Report any accidents in the accident report book and immediately alert the Security Manager & Shift Manager for serious incidents.
• Maintain confidentiality regarding residents, Ballymore business and personnel.
• Give clear and precise handovers, highlighting events and vehicle details.
• Ensure all firefighting apparatus is accounted for and maintained.
• Report cleaning or maintenance issues around the estate.
• Report all emergencies, lease breaches, serious defects or formal complaints to the SM.
• Other duties as required.

• SIA Licence.
• Previous experience in a Security role.
• Good communication skills.
• UK Driving Licence – Required.