Security Officer

Develop your career at Strand Palace – Great Place to Work

Join our team at Strand Palace, located in the heart of central London. We are looking for a Security Officer to create a safe and welcoming environment for all guests and team members, and ensure their stay is memorable. Help us bring our mission of ‘Serving London Love’ to life!

Working at Strand Palace comes with a range of perks designed to support your growth, well-being, and enjoyment n you join our team, you’ll enjoy:

• Instant access to your wages through Wagestream – no more waiting for payday!
• Free meals on every shift – breakfast, lunch, and dinner included.
• Earn up to £300 with our ‘Introduce a Friend’ bonus scheme when you refer someone great.
• Free laundry and dry cleaning – saving you time and money.
• Enjoy a paid half-day off on your birthday – because you deserve to celebrate!
• Clear career pathways with paid training, development courses, and apprenticeship opportunities to help you grow and succeed.
• Regular team socials and parties
  , including fun nights out at London activity bars – with free food, drinks, and great company.
• A paid volunteering day each year to support a cause close to your heart.
• 24/7 access to confidential support services
  , including counselling, legal advice, and financial guidance.
• Northbank Privilege Card – giving you discounts at local shops, restaurants, and attractions.
• Health cashback plan for dental, vision, and physiotherapy expenses.
• 50% off food and drinks in our hotel bar and restaurant – for you and your friends and family.
• Exclusive discounted room rates at Strand Palace for you and your loved ones.
• Special discounts at hotels around the world
  , including the Iconic Hotels & Resorts collection.

• Provide a safe and secure environment for guests, visitors and staff, whilst maintaining a professional image.
• Ensure compliance with hotel Security, Health & Safety policies, legal requirements, and company procedure.
• Protect hotel assets, guests, and staff, monitoring loss prevention, theft, damage, injury, and liability.
• Report, investigate, and record thefts, criminal offenses, and any incidents of concern in the occurrence book.
• Manage valuable items and lost and found property.
• Identify and remove undesirables or non-guests posing a threat to hotel safety.
• Conduct security checks and investigations on staff, contractors, and premises, including key control and searches.

• A person who naturally goes above and beyond to create unforgettable guest experiences.
• Passion to deliver excellent service.
• Confidence in talking to guests in a professional manner.
• Previous experience preferable.