Security Operative

We’re looking for a professional, calm‑under‑pressure and highly reliable Security Operative to join our Estates & Facilities team at our hospital. Your role is central to keeping our hospital safe, secure and welcoming for patients, visitors and staff. You’ll be part of a trusted team that provides a visible presence, responds to incidents, supports clinical areas, and ensures the smooth running of our site.

This role is ideal for someone with strong situational awareness, excellent communication skills, and the confidence to handle challenging situations with dignity and respect.

Located in leafy St John’s Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St John’s.

• Security Patrols — Regular internal and external patrols, including car parks, restricted areas and hospital grounds.
• Incident Response — Responding promptly to alarms, emergencies, and security incidents, including fire evacuations and medical emergencies.
• CCTV Monitoring — Operating CCTV systems in line with GDPR and hospital policy, reporting suspicious activity, and supporting investigations.
• Access Control — Issuing and revoking access cards, managing entry points, and assisting staff and visitors with access issues.
• Customer Care — Providing a professional, approachable presence and supporting patients, visitors and staff with courtesy and respect.
• Car Park & Traffic Management — Managing vehicle access, preventing obstructions, assisting disabled passengers, and supporting barrier operations.
• General Security Duties — Escorting individuals off‑site when required, supporting mortuary duties, and liaising with emergency services.

• Valid SIA Licence (Door Supervisor or Security Guarding)
• Experience using CCTV and access control systems
• Ability to work independently and as part of a team
• Strong communication
  , situational awareness
  , and de‑escalation skills
• Calm, professional approach in difficult or confrontational situations
• Flexible to work shifts across a 7‑day rota
• Reliable, polite, punctual and committed to confidentiality

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;

When you become part of the HJE Family, these are some of the benefits you will receive:

• Private healthcare scheme worth up to £20,000 per year
• 27 days annual leave
• Blue Light Card discounts
• Interest‑free season ticket loans
• Cycle to work scheme
• Free eye check‑up vouchers with contribution towards lenses
• Free newspaper and media subscriptions
• Local Business discounts
• Discount in our Hospice Charity shop
• Refer a Friend scheme
• Free Cinema Society Membership offering discounted tickets
• Personal development and training courses
• Annual events and recognition awards
• Career progression and increments
• Free access to staff gym

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.