International Security Operations Centre; ISOC Operator

Overview

International Security Operations Centre (ISOC) Operator role within Warner Bros. Discovery. You will be the first to know when something happens and ensure the right people act fast. You’ll be part of a dedicated team that keeps Warner Bros. Discovery’s people, sites, and operations safe across the EMEA region. This role involves monitoring international activity, responding to real-time incidents, and making decisions under pressure to protect colleagues, assets, and information.

You will work with advanced systems and demonstrate situational awareness to keep operations running smoothly.

• Continuous monitoring and management of security operations, including handling emergency and non-emergency communications from staff in the region or traveling to the region.
• Overseeing and monitoring technical security systems such as CCTV, Access Control, and Fire/Life Safety Systems at multiple WBD sites.
• Acknowledging, disseminating, and escalating incident information to relevant security team members, other stakeholders, and the Global Threat Analysis Centre (GTAC).
• Keeping track of local news, law enforcement notifications, and other relevant sources to provide updates on ongoing incidents.
• Maintaining detailed records of all incidents, communications, and actions, and preparing reports for management as required.
• Acting as an ambassador for the company by delivering respectful and tailored service to all customers and stakeholders; assisting with other security duties when required.
• Providing efficient and professional response service to staff calling in for assistance from Global Security.
• Ensuring effective monitoring and professional response to alarms and activations at all monitored sites in accordance with SOPs.
• Responding promptly to information regarding threats to WBD staff or assets.

• Availability to work a rotating shift pattern within a 24/7 operational environment.
• Strong written and verbal communication skills; able to stay clear, calm, and composed under pressure.
• Experience or strong interest in operating security systems such as CCTV, Access Control, and Fire/Life Safety Systems.
• Proficiency in maintaining accurate records and preparing professional incident reports.
• Ability to identify and evaluate potential threats using open-source research and situational monitoring.
• Solid computer literacy, including experience with Microsoft Office and other operational tools.
• Previous security or operations centre experience preferred, or relevant study in security, risk, or emergency management.

This is a shift-based, onsite role within a 24/7 operational environment. The ISOC operates continuously – 24 hours a day, 7 days a week. Operators work approximately 80 hours over a fortnight, averaging 40 hours per week (subject to variation). Shifts rotate weekly, with a few rest days between rotations:
Morning Shift 07:00–15:00;
Mid Shift 15:00–23:00;
Night Shift 23:00–07:00. Flexibility to work nights, weekends, and holidays is essential. Remote work is not permitted, except under exceptional circumstances such as large-scale emergencies or disaster recovery situations. This role is onsite, and working hours are at the place of work. The company reserves the right to change this working agreement as needed with reasonable notice.

Our guiding principles are the core values by which we operate. You can find them at  along with insights from the team on what they mean and how they show up in their day to day. We look forward to discussing them during your interview.

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. We are an equal opportunity employer and consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences a differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media’s premium entertainment, sports and news assets with Discovery’s leading non-fiction and international entertainment and sports businesses.