Live In Porter

About The Role

As a Live-In Porter at Windsor Court, you'll be a key part of the day-to-day running of the site, providing a visible and reassuring presence for residents while helping to keep the building safe, secure and well maintained.

As a Live-In Porter at Windsor Court, you'll be a key part of the day-to-day running of the site, providing a visible and reassuring presence for residents while helping to keep the building safe, secure and well maintained.

Working closely with the Senior Property Manager, you'll support the smooth operation of the building, from assisting with health and safety compliance and contractor management, to responding to resident queries and maintaining high standards across communal areas.

This is a live-in role, meaning you'll play an important part in supporting residents and responding to any incidents or emergencies when needed.

• Living on Site at Windsor Court, W2 4SN
  - 37 hours per week - Working hours are 8am - 4pm, Monday to Friday, however, a site walk and rubbish collection is required on a Saturday morning, 8am - 10am. There may also be requirements to work additional hours on the weekend as required but this will be communicated in advance.

• Ensuring site security, including monitoring access, carrying out checks around communal areas and overseeing CCTV system
• Assisting with health and safety compliance, including fire safety checks and hazard reporting
• Acting as a point of contact for residents and providing excellent customer service
• Responding to incidents, emergencies and queries, escalating where appropriate
• Supporting the upkeep, cleanliness and presentation of communal areas
• Liaising with contractors on site and ensuring work is carried out safely
• Undertaking basic maintenance and caretaking tasks, reporting defects as needed

• Experience in a porter, caretaker or similar role
• Ability to work independently and take ownership of the site
• Strong communication and interpersonal skills
• Experience of Health & Safety compliance within a residential block
• Basic IT skills
• Basic understanding of residential mechanical equipment and plant

• Experience with in residential or building management environments
• An Emergency First Aid qualification (or willingness to obtain one)
• Experience using CCTV systems
• Experience in a Handyman role or similar

• This is a live-in position
• A 2-bedroom flat is provided as part of the package

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role.

If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

Please note that we may bring the closing date forward, if we receive a large number of quality applications.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

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