Security Officer

London, United Kingdom | Posted on 28/07/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Role: Security Officer

Working Hours: 38 hours per week, as per site rota – shiftpattern consists of a rotation between 07:00–15:00 and 15:00–23:00

Pay: £14.80per hour

Location: The Elephant, Elephant & Castle, London

Overview

Join the team protecting one of London's newest and most exciting destinations.

Anchor Group Services is recruiting

Security Officers for The Elephant, a landmark mixed-use development at theheart of Elephant & Castle. Bringing together retail, residential andpublic spaces, The Elephant is set to become a vibrant destination where residents, visitors, retailers and communities come together.

This is a unique opportunity to join aflagship London mobilisation from day one, helping to establish standards,culture and service excellence across a brand-new development. As a Security Officer, you will play a key role in creating a safe, secure and welcoming environment whilst delivering exceptional customer service to everyone whovisits, lives or works at The Elephant.

If you're professional, proactive andtake pride in making a difference every day, we'd love to hear from you.

About the Role

As a Security Officer, you'll be atthe forefront of safety and customer service across this exciting newdestination. Working across retail, residential and public spaces, you'll carryout patrols, respond to incidents, support visitors and residents, and help maintain a safe and welcoming environment for everyone who visits The Elephant.

You'll be a visible ambassador forboth Anchor Group Services and The Elephant, demonstrating professionalism,integrity and excellent customer service at all times.

Duties Include:

• Protect people, property and assets in accordance with site procedures and Assignment Instructions.
• Conduct regular patrols across retail,residential and public areas, identifying and reporting any security or safety concerns.
• Provide a visible, professional andreassuring presence for residents, visitors, retailers and contractors.
• Respond promptly and effectively to incidents, emergencies and requests for assistance.
• Monitor access control, challengeunauthorised persons and ensure site security procedures are followed.
• Manage and de-escalate incidentsinvolving anti-social behaviour, suspicious activity or conflict.
• Operate CCTV systems and other security equipment where authorised.
• Complete accurate incident reports,occurrence logs and electronic records.
• Support planned events, community activities and promotional initiatives across the development.
• Liaise professionally with emergency services, local authorities and other stakeholders when required.
• Deliver excellent customer service by assisting visitors and providing information where needed.
• Maintain issuedequipment, radios and uniform standards whilst promoting professionalism at alltimes.

• Essential: Validfrontline SIA Door Supervisor (DS) or Security Guarding (SG) Licence.
• Desirable: CCTVLicence and/or Previous CCTV/Control Room experience.
• Full 5-year checkable employment history.
• Previous security experience within retail,corporate, residential or public-facing environments.
• Customer service experience and confidencehandling conflict professionally.
• Ability to remain calm and professional under pressure.
• Strong observational and problem-solving skills.
• Flexible approach to shift work including weekends and bank holidays.
• Professional appearance and high…