Security Operations Centre Operator - CCTV License Required

Our Customer – Olympia

We are proud to be working with Olympia, one of London’s most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London’s largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization;

two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries;
Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1

Rebel, 550,000 sq. ft of offices boasting some of the largest terraces in London, as well as new public spaces for visitors to enjoy.

We are proud to be working with Olympia, one of London’s most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London’s largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization;

two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries;
Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1

Rebel, 550,000 sq. ft of offices boasting some of the largest terraces in London, as well as new public spaces for visitors to enjoy.

• Flexible financial support with instant access to earned and authorised wages.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.
• Excellent hourly pay rate

We are currently recruiting for a Security Operations Centre Operator to join our team at Olympia Estate.

The Control Room Operator is responsible for the effective monitoring of CCTV, alarm, fire, and access control systems, ensuring the safety and security of the estate, its visitors, tenants, and staff at all times.

Working within a busy operational control room, you will maintain constant situational awareness across the estate, respond to incidents, coordinate on-site teams, and ensure all activity is accurately recorded in line with company procedures.

This role requires a calm, professional approach, strong communication skills, and the ability to make clear decisions in a fast-moving environment.

We are proud to support a diverse workforce and welcome applications from people from all backgrounds. This role is a great opportunity for anyone looking to develop a career within security and control room operations.

• Friendly, approachable, and professional.
• Calm under pressure and confident in decision making.
• Reliable, punctual, and flexible.
• Able to work both independently and as part of a team.
• Experienced in CCTV or control room operations.
• SIA CCTV licence holders (essential).
• Ideally hold an SIA Door Supervisor or Security Guarding licence.
• Able to work 12-hour shifts including days, nights, weekends, and event days.

• Monitoring CCTV, alarm, fire, and access control systems.
• Responding to all alarms, incidents, and system alerts.
• Dispatching security or facilities teams when required.
• Coordinating response to fire alarms, medical incidents, lift entrapments, and security incidents.
• Maintaining accurate incident logs and control room records.
• Communicating clearly with on-site teams using radio and telephone systems.
• Supporting…