Core Team Support Officer

Job Overview:

What we offer:

• Core Team Support Security Officer, Liverpool Street London.
• Weekly hours: 42 p/w on average, overtime opportunities available.
• Hourly rate: £15.28

• We are seeking an initiative-taking and vigilant Security Officer to join our team.
• Cooperate Security Experience essential.
• Front of House Security experience essential.
• As a Core team support officer, you will be responsible for safeguarding our client's premises, assets, and personnel.
• You will play a key role maintaining a secure environment and deterring potential threats.
• Working Monday - Sunday
• You will be required to work, Days, Nights, Weekends & Bank holidays.

• Cover Front of House & Reception Duties as per the Schedule.
• Conduct regular building patrols both external and internal of the premises to ensure security.
• Respond promptly to alarms and incidents.
• Maintain a visible and professional presence.
• Enforce site Policies and Procedures, Assignment Instructions and KOD`s.
• Write detailed incident reports.
• Collaborate with local law enforcement agencies where necessary.
• Provide excellent customer service to clients and visitors.
• Assist with emergency response and evacuation procedures.

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Compliance Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss, or damage.
• Use common sense and initiative by immediately involving others if a situation becomes threatening.
• To maintain professional conduct in the face of demanding situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which should be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are conducted at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Regional Operations Centre to report all incidents.

• Proven experience as a Security Officer on Cooperate sites.
• Proven experience in Emergency response role.
• Valid Security Licence (DS).
• CCTV Licence holders preferred.
• Valid First Aid Certificate (EFAW or FAW).
• Strong Observational Skills and Security Situational Awareness.
• Excellent Communication Skills.
• Physically fit and capable of standing and walking for extend periods.
• Basic Computer Skills.
• Social Media/ DBS Check.