Dedicated Relief Officer

Reference: 102113

Job Overview Provide dedicated support to our contract; whether working as on officer, Front of House Staff or goods lift driver. If the candidate has a CCTV license coverage in the Security Control Room too.

Ability to cover our site down in Chatham.

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

To undertake additional training to ensure continuous self-development.

Main Duties Operations Familiar  and knowledgeable of the site

Job Description s Dedicated Security Relief Officer .To proactively observe the reception area for opportunities to assist with colleagues and guests.

To be fully conversant with all standard operating and emergency procedures, ensuring an appropriate and professional response to any situation that arises.

To proactively monitor building demise, recognising the behaviour of others, and to report any unusual activity immediately.

To develop, and promote exemplary colleague relations in order to identify and escalate any security issues or improvements.

To accurately report and record incidents or risks in a succinct and professional manner.

To tactically manage any incident and give confidence to others that the situation is being dealt with effectively and efficiently.

Liaise with clients and customers in a polite and professional manner

Providing a visible presence to deter unsavory behavior

Reassure the client that their employees and facilities are safe Maintaining the highest standards of security whilst maintaining professionalism

Pinpoint suspicious behaviour and take remedial non- confrontational action

Taking responsibility for the security of the building entrances

Training

Fully and satisfactorily complete all required competency training.

To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

Use common sense and initiative by immediately involving others if a situation appears to become threatening.

To maintain professional conduct in the face of difficult situations and challenging customers.

Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

Keep to schedules and demonstrate commitment to Mitie and the Client.

To call emergency services and Communication Centre to report all incidents.

What we are looking for Previous Security Experience at least - 1 year SIA License - DS preferredSIA License - CCTV - preferred Good personal skills

Previous Admin and good computer literacy skills - beneficial Previous knowledge of CCure - beneficial

Ability to cover our other site in Chatham.

Location:

London Employment:

Full time Closing Date:9 September 2026