Duty Security Manager

Better places, thriving communities.

Location: Deutsche Bank Estate, London

Employer: Mitie Security

Reporting to: Security Operations Manager

Salary: £18.74 per hour

Weekly

Hours:

56 per week on average.

Shift Pattern: 12-hour shifts (Days, Nights, Weekends & Bank Holidays) | 7 On / 3 Off / 7 On / 4 Off

Join One of the UK's Leading Security Operations Teams

Mitie is seeking an experienced and ambitious Duty Security Manager to join our leadership team supporting a prestigious global financial institution.

This is a career-defining opportunity for a security professional looking to move beyond traditional guarding and into a senior operational leadership position within a world-class corporate environment.

As Duty Security Manager, you will play a key role in protecting a complex and high-profile business operation, leading multi-functional security teams, managing critical incidents, engaging with senior stakeholders, and contributing to the delivery of exceptional security and customer service standards.

This role offers valuable exposure to corporate security management, crisis leadership, risk management, client engagement, investigations, people leadership and business continuity operations, making it an excellent addition to the CV of any aspiring Security Operations Manager, Account Manager or Corporate Security Leader.

• Lead security operations within a globally recognised financial organisation.
• Manage and develop Supervisors and Security Officers within a high-performing team.
• Gain valuable experience in corporate security leadership and stakeholder management.
• Act as the operational lead during security incidents and emergency situations.
• Develop experience in investigations, performance management and employee relations.
• Work alongside experienced operational and client leadership teams.
• Contribute to strategic security initiatives, risk management and operational resilience.
• Enhance your professional profile through experience within one of the UK's most respected security and facilities management organisations.

The Duty Security Manager is responsible for the operational leadership and management of security services across a prestigious corporate estate.

You will be entrusted with overseeing daily operations, leading incident response activity, managing personnel, ensuring contractual compliance and maintaining strong relationships with both client stakeholders and internal departments.

This role requires a confident leader who can make sound decisions under pressure, motivate teams, drive performance and maintain the highest standards of professionalism.

• Lead and manage all security operations across the estate.
• Provide visible leadership and direction to Supervisors and Officers.
• Ensure operational excellence and consistent service delivery.
• Drive continuous improvement across security processes and procedures.

• Act as the Duty Incident Leader during security, safety and business continuity incidents.
• Coordinate emergency responses and critical decision-making processes.
• Manage incident escalation and communication with senior stakeholders.
• Support post-incident reviews and lessons learned processes.

• Provide leadership, coaching and development to security personnel.
• Conduct performance reviews, welfare meetings and development discussions.
• Support disciplinary, capability and grievance processes.
• Identify and develop future leaders through succession planning initiatives.

• Build and maintain effective relationships with client representatives.
• Represent the security function during meetings and operational briefings.
• Provide professional advice relating to security risks and operational concerns.
• Ensure stakeholder expectations are exceeded at all times.

• Ensure adherence to company policies, client procedures and industry best practice.
• Conduct audits, inspections and quality assurance reviews.
• Maintain accurate records, reports and compliance documentation.
• Support regulatory, contractual and client audit requirements.

• Assess operational risks and implement mitigation strategies.
• Identify vulnerabilities and recommend improvements.
• Support business continuity and resilience planning.
• Promote a proactive security culture across the estate.

• Previous experience as a Duty Manager, Security Manager, Operations Manager,…