Security Team Leader

Location: North West London

Security Team Leader Lakeside Shopping Centre, Thurrock £36,685 per annum 40 hours per week | 4 on / 4 off | Days & Nights The Opportunity Our client is seeking an experienced and motivated Security Team Leader to join the security operation at Lakeside Shopping Centre . This is a hands-on leadership role where you will play a key part in maintaining a safe, secure and welcoming environment for visitors, retailers, contractors and colleagues.

Working alongside the Security Manager, you will lead and support the security team on shift, ensuring the highest standards of security, customer service and operational compliance are maintained. What You'll Be Doing Lead and supervise the Security Officers on shift. Conduct team briefings and allocate daily duties. Maintain a highly visible and professional security presence. Respond to incidents, emergencies, alarms and first aid situations.

Monitor CCTV, access control and incident management systems. Ensure patrols, safety checks and security procedures are completed correctly. Provide professional support to customers, retailers and contractors. Complete accurate incident reports, logs and shift handovers. Work closely with centre management, FM, cleaning and contractor teams. Support investigations and evidence gathering where required. Coach, mentor and develop Security Officers. Identify security risks and support continuous improvement across the site.

What We're Looking For We're looking for someone who is confident, approachable and calm under pressure , with the ability to lead a team in a busy public-facing environment. You'll need:
Previous experience as a Security Team Leader, Security Supervisor or Senior Security Officer . A valid SIA Frontline and Door Supervision license.

Experience with CCTV and incident reporting systems . Strong communication and conflict-management skills. Experience dealing with incidents and emergencies. First Aid at Work certification. ACT/Counter Terrorism training.

Experience with in retail, leisure, hospitality, shopping centres or large venues. IOSH or relevant Health & Safety training would be desirable. Why Join? This is an excellent opportunity for an experienced security professional to take a key leadership role within a high-profile, busy shopping centre environment , working as part of an established security and operations team. If you're ready to take the next step in your security career and have the leadership skills to make a difference, we'd love to hear from you.