Relief Security Officer

London, United Kingdom | Posted on 28/07/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Role: Relief Security Officer

Pay: £14.80per hour

Location: The Elephant, Elephant & Castle, London

Overview

Join the team protecting one of London's newest and most exciting destinations.

Anchor Group Services is recruiting

Relief Security Officers for The Elephant, a landmark mixed-use development atthe heart of Elephant & Castle. Bringing together retail, residential andpublic spaces, The Elephant is set to become a vibrant destination where residents, visitors, retailers and communities come together.

This is a unique opportunity to join aflagship London mobilisation from day one, helping to establish standards,culture and service excellence across a brand-new development. As a Relief Security Officer, you will play a key role in creating a safe, secure and welcoming environment whilst delivering exceptional customer service to everyone who visits, lives or works at The Elephant.

If you're professional, proactive andtake pride in making a difference every day, we'd love to hear from you.

About the Role

As a Relief Security Officer, you'llbe at the forefront of safety and customer service across this exciting new destination. Working across retail, residential and public spaces, you'll carryout patrols, respond to incidents, support visitors and residents, and help maintain a safe and welcoming environment for everyone who visits The Elephant.

In this role, you willbe required to support the security team by being flexible and reliable tocover shifts as required, including working avariety of shifts and hours to meet operational needs.

Duties Include:

• Provide flexible cover during periods of holiday,sickness and absence , ensuring service standards are maintained at alltimes.
• Protect people, property and assets in accordance with site procedures and Assignment Instructions.
• Conduct regular patrols across retail,residential and public areas, identifying and reporting any security or safety concerns.
• Provide a visible, professional and reassuring presence for residents, visitors, retailers and contractors.
• Respond promptly and effectively to incidents, emergencies and requests for assistance.
• Monitor access control, challenge unauthorised persons and ensure site security procedures are followed.
• Manage and de-escalate incidents involving anti-social behaviour, suspicious activity or conflict.
• Operate CCTV systems and other security equipment where authorised.
• Complete accurate incident reports,occurrence logs and electronic records.
• Support planned events, community activities and promotional initiatives across the development.
• Liaise professionally with emergency services, local authorities and other stakeholders when required.
• Deliver excellent customer service by assisting visitors and providing information where needed.
• Maintain issued equipment, radios and uniform standards whilst promoting professionalism at all times.

• Essential: Validfrontline SIA Door Supervisor (DS) or Security Guarding (SG) Licence.
• Desirable: CCTV…