Senior Security Officer W1S

Are you an experienced Security Officer with a passion for delivering outstanding customer service? Do you take pride in your professional appearance, communication skills and ability to remain calm under pressure?

If you thrive in a corporate environment
, enjoy supporting staff and visitors, and take pride in maintaining high standards of security and presentation — we want to hear from you.

We are recruiting a highly motivated and professional Senior Security Officer to support operations at a prominent facility in London. In this role, you’ll be responsible for maintaining a safe, secure and welcoming environment while delivering exceptional customer service to staff, visitors and callers.

You’ll bring a strong background in corporate security, excellent communication skills and the ability to manage multiple responsibilities effectively. From carrying out identification checks and responding to emergencies to providing information and overseeing the presentation of key reception and meeting areas, you’ll play an important role in ensuring the smooth running of the site.

Location:

London, W1S 1JD

Pay Rate: £14.85 per hour

Shift Pattern: 56 hours per week – day shifts on a 7/3, 7/4 pattern

Requirement:
Valid SIA Licence

We offer a range of benefits to each member of our team. From day one, you’ll have access to a range of benefits, including:

• Employee Assistance Programme – 24/7 confidential support and expert advice for personal, professional and wellbeing matters.
• ReWard Benefits Platform – Access discounts and offers from hundreds of retailers, cinemas, gyms and more, alongside recognition and wellbeing support.
• Life Assurance – Financial reassurance and support for your loved ones should the unexpected happen.
• Training & Career Development – Access to training and development opportunities to support your professional growth and career progression.
• Employee Referral Scheme – Recommend someone you know for a role at Ward and benefit from our employee referral reward when they successfully join and meet the scheme criteria.
• Cycle to Work Scheme – Helping you save on the cost of a new bike and equipment through salary sacrifice.
• Pension – A workplace pension to help you plan for your future.
• Wellbeing Support – Access to our Mental Health Team, wellbeing platform and Employee Assistance Programme.

As a Senior Security Officer, you’ll play an important role in maintaining the security, professionalism and smooth day-to-day operation of a prominent corporate site. You’ll act as a key point of contact for staff and visitors, providing clear information and assistance while ensuring security procedures are followed and the premises remain safe and presentable.

• Provide a professional front-of-house service, acting as a point of contact for staff, visitors and callers. Deliver clear, concise information in person, over the telephone and by email, ensuring everyone receives a helpful and welcoming experience.
• Maintain high security standards, carrying out identification checks, remaining vigilant to suspicious activity and potential security risks, and reporting any issues promptly to the supervisor or duty manager.
• Respond effectively to incidents and emergencies, dealing with conflict appropriately, maintaining a calm and professional approach and taking the necessary action to protect people and property.
• Complete accurate incident reports and communicate key information, ensuring reports meet management standards and that relevant concerns are escalated appropriately.
• Maintain a safe and secure working environment, remaining alert to health and safety risks and using initiative to identify and address issues as they arise.
• Oversee…