Security Systems & Operations Manager

Pay: £55,000 a year plus 10% bonus and benefits

Security Systems & Operations Manager role at The O2 in London

Key responsibilities include security systems management, technology assurance, project delivery, and supplier management

Experience in managing complex security systems and delivering technology projects is essential

Position requires working evenings and weekends

Based at The O2, Peninsula Square, London SE10 0DX

Looking for your next security role at one of the world's most iconic entertainment venues?

Want to work for an employer recognised as one of The Sunday Times Best Places to Work?

We're looking for a Security Systems & Operations Manager to oversee the security systems and technologies that help keep The O2 safe, secure and operational.

This is a varied role combining security technology, project delivery, operational support and supplier management. You'll ensure critical security systems remain reliable, resilient and fit for purpose, while helping shape the future of security across one of the UK's busiest entertainment destinations.

What You'll Be Doing

Security Systems Management

• Oversee the maintenance, testing and continuous improvement of security systems including CCTV, access control, alarms, communications and screening technology.
• Monitor system performance, resolve issues and ensure appropriate resilience and recovery arrangements are in place.

Technology, Vulnerability and Assurance

• Identify system vulnerabilities, emerging threats and opportunities to strengthen security through technology.
• Lead audits, testing programmes and assurance activities while ensuring compliance with data protection, information security and relevant legislation.

Projects, Assets and Investment

• Deliver security technology projects from planning and procurement through to installation, testing and handover.
• Manage system assets and lifecycle plans, helping to prioritise upgrades, replacements and future investment.

Suppliers and Commercial Management

• Manage contractors, service providers and specialist suppliers to ensure high-quality delivery and value for money.
• Support procurement activities and oversee budgets, forecasting and project expenditure.

Operational Security and Incident Support

• Provide security management support during events, incidents and periods of heightened activity.
• Contribute to security planning, incident management arrangements and technical contingency measures across the venue.

People, Training and Collaboration

• Develop training and guidance to help teams use security systems safely and effectively.
• Build strong working relationships across Security, IT, Building Management and Venue Operations to drive continuous improvement.

What we're looking for

• Experience managing security systems within a complex, operational and customer-facing environment.
• Strong technical knowledge of CCTV, access control, alarms, intrusion detection, communications and security screening technologies.
• Experience delivering security technology projects, including procurement, installation, integration and system upgrades.
• Knowledge of asset lifecycle management, maintenance planning and system replacement programmes.
• Understanding of security governance, policies, procedures and assurance activities.
• Ability to support security operations during live events and incidents.
• Strong organisational skills, sound judgement and the ability to prioritise effectively in a fast-paced environment.

At The O2, no two days are the same. You'll play a key role in protecting one of the world's leading entertainment venues while working alongside experienced professionals who care about delivering safe and memorable experiences for millions of visitors every year.

Where:
You'll be based at…