Deputy Manager

About The Role

Exciting opportunity for a Deputy Manager to join our team at Bruce House, Westminster. Bruce House provides a high‑quality accommodation‑based support service for young people aged 18–25. Many are already more independent, and may be in education, training or employment, using support in a flexible way to help them sustain their progress.

At Salvation Army Homes, we are dedicated to providing comprehensive, good‑quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. The Deputy Manager will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support service.

• Get to know and build the trust of our residents
• Encourage participation in social and leisure programmes
• Support residents with the practicalities of everyday living
• Provide line management to staff and offer advice and guidance to sustain and develop staff performance
• Work collaboratively with all agencies in North Somerset to ensure a young person's safety, development and ongoing pathway to independence

• Be a confident and capable communicator, not fazed by difficult situations
• Be able to build trusting, professional relationships and have a high level of resilience
• Take an asset‑based approach to empowering people to develop their skills, strengths and talents
• Have good knowledge or experience of working with homeless young people, and/or supporting vulnerable people or groups
• Have knowledge of the requirements of commissioners and Ofsted regulations for supported housing
• Understand or learn about community resources and organisations that can help our clients

• 26 days annual leave rising to 31 days
• An extra day off on your birthday
• A High Street discount scheme (great savings both on‑line and off‑line)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career

Enthusiastic, proactive, caring, empathetic, with a passion for inspiring people and transforming lives? You will be passionate about people and thrive in a fast‑paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can‑do attitude with a high level of resilience.

With a good knowledge or experience of working with homeless people and/or supporting vulnerable people, you will have a good idea of the wider community resources and organisations available to support our residents.

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person‑centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good‑quality housing services, support and resettlement.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.