Solutions Officer

Housing Solutions Officer

Location: Local London Authority (Hybrid – 3 days office based)

Rate of Pay: £23.07 per hour (PAYE) / £29.35 per hour (Umbrella)

Contract: 4 months, Full-time

Interview Dates: 4th March 2026

Are you passionate about preventing homelessness and supporting residents to secure safe, sustainable housing? We’re seeking a proactive Housing Solutions Officer to join our dedicated team, providing critical housing advice and making sound, lawful decisions under the Housing Act 1996 and Homelessness Reduction Act 2017.

As a key member of the Housing Solutions service, you’ll manage a caseload of housing and homelessness applications, deliver person‑centred housing options interviews, and work collaboratively with residents to create and maintain Personal Housing Plans. You’ll also liaise with partner agencies and landlords to prevent homelessness wherever possible and ensure all statutory duties are fulfilled with accuracy and integrity.

• Assess homelessness applications and issue timely, lawful decisions.
• Provide high‑quality housing advice and prevention options tailored to individual needs.
• Coordinate support with internal teams and external partners to secure suitable housing outcomes.
• Maintain detailed case records and ensure performance targets are consistently met.
• Uphold safeguarding and equality standards in all aspects of work.

You’re an empathetic problem‑solver with strong knowledge of housing legislation and policy. You bring sound judgement, excellent communication skills, and a genuine drive to deliver outstanding service. Experience in homelessness prevention or housing advice roles is desirable, along with the ability to work independently and collaboratively in a fast‑paced environment.

This is a hybrid role requiring three days per week in the office to maintain close contact with residents and colleagues.

This is an urgent requirement
, and we are looking to submit shortlisted candidates by Friday
. Apply now to be considered.