Neighbourhood Team Prevention Caseworker

Neighbourhood Team Prevention Caseworker

Location:

Crisis, Greater London, England, United Kingdom

Base pay range

Title
:
Neighbourhood Team Prevention Caseworker
Salary
: £42,845 per annum
Contract
: 12-month fixed term contract

Location
:
The role is primarily based at Crisis Skylight Brent (1-2 Bank Buildings, High St, NW10 4LT
). This role will include some outreach and there is an expectation to travel across the wider Harlesden area and other parts of Brent to support individuals and meet relevant support agencies.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is an exciting new role in Crisis to deliver upstream prevention in partnership with Brent Council in Harlesden by supporting a newly set up Neighbourhood Team and contribute towards its key aims of preventing homelessness and income insecurity as part of Crisis and Brent Council’s place-based approach.

You will:

• Be a first point of contact for people in Harlesden who are at risk of homelessness, who are also likely living with debt / income insecurity and who may not have engaged with services or who fall outside homeless services’ criteria or statutory level support and who could benefit from holistic earlier support.
• Through high quality, person-centred information, advice and guidance (IAG), coaching, advocacy, casework and a range of relational methods you will enable local people in Harlesden to resolve issues themselves, access services or be linked to the integrated neighbourhood team to address barriers and seek solutions.
• Reach out to people in the community, listen carefully to their story as you work with them to agree options and possibilities, and identify a range of solutions to support their goals, improving income security and preventing possible future homelessness.
• As lead worker, create person centred support for an individual, to build collaborative, consistent and psychologically informed relationships with individuals and stakeholders from a range of services within and outside the integrated neighbourhood team.

• You have worked within a relevant sector that supports people e.g., homelessness, mental health, drug and alcohol treatment, social care, education and skills, youth work, community development.
• You can demonstrate awareness of barriers to engagement and participation experienced by people facing homelessness or a future risk of homelessness and other forms of social exclusion with an understanding of how they might be overcome.
• You have experience of assessing presenting needs, and an understanding of strengths-based assessments and action planning. Empathy and understanding of the barriers to accessing services and support faced by homeless people including mental health issues, and awareness of ways to overcoming them, including planning and reviewing actions and goals, meeting client needs and priorities.
• You work collaboratively with the ability to build and manage successful relationships with external agencies and relevant service providers and successfully advocate on behalf of clients and strong interpersonal skills.
• You have experience of delivering high quality information, advice and guidance or coaching and managing a caseload within a relevant sector, holding a Level 3 Information, Advice and Guidance or coaching qualification or be willing to work towards one.
• You are able to effectively manage own workload, including a varied caseload, with excellent organisational skills and the ability to manage conflicting priorities, exercise judgment under pressure and balance competing demands and willingness to reflect upon and develop own practice.
• You are a strong team player and ability to work on own initiative and seek support and advice where appropriate.
• You can demonstrate knowledge of safeguarding and commitment to act in compliance with safeguarding policy and procedures.
• You will demonstrate commitment to Crisis’s purpose and values, alongside Brent Council’s values.

Please see the full Job Pack linked below, for a full list…