Institutional Client Services Associate; German Speaking

Responsibilities

First point of contact for client queries, including but not limited to :

• Assistance with multiple trading platforms (desktop, mobile, browser)
• Resolution of trade-related queries (order entry, trade execution)
• Relationship Management for key institutional clients
• Project Management of platform and process enhancements
• Other tasks including client training, general market research and development

• Strong knowledge of listed Equities, Options, Futures, and FX.
• Analytical problem-solver with a passion for technology and financial markets.
• Prior experience in international settlements or clearing operations is a plus.
• Bilingual (English and German preferred).
• University degree or higher.
• At least 1-2 years experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a strong grasp of the corepetencies will also be considered).

20 Fenchurch Street, London, EC3M 3BY

8 am - 5 pm, Monday - Friday

• Career support and development
• Salarymensurate with experience
• Performance-based discretionary cash bonus scheme
• Discretionary stock grant
• Group Life Assurance cover
• Group Ie Protection
• Occupation pension scheme based on Gross earnings
  
  Hybrid working model
• Above statutory annual leave, increasing with service
• Dailypany-paid lunch and healthy snack options throughout the day (when working from the office)
• Access to Private Medical Insurance, Dental Plan and / or Health Cash Plan (including dependants)
• Corporate events
• Travel season ticket loans
• Cycle to work scheme
• on successful completion of the probation period

Interactive Brokers is an Equal Opportunity Employermitted to offering employees a diverse, equitable and inclusive workplace.

If you have what it takes to be part of our London office team, please apply today!

Interactive Brokers (UK) values in promoting, monitoring, implementing best practices, policies and procedures and culture in adhering to and promoting the FCA Consumer Duty with the organisation. Job