Internal * Early Coordinator

** INTERNAL APPLICATIONS ONLY
** Early Help Coordinator

Greater London, United Kingdom

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Organisation
:
London Borough of Waltham Forest

Salary: PO5 £ 52,194 -£55,323
Contract Type: Full time/Fixed term up to 2 years
Working hours per week: 36

Final date to receive applications: 22/03/2026

Proposed Interview Date(s): 9 th and 10 th April
Reference: 2021

INTERNAL APPLICATIONS ONLY

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

The purpose of the role is to operationally manage a small team of Family Engagement Advisors and have responsibility for strengthening and developing Early Help Delivery and best practice, within a portfolio of schools and settings across a geographic region of the borough.

To ensure quality, value for money and safeguarding of vulnerable and hard to reach families at all times. To ensure the service complies with relevant legislation, regulations and policies.

The role will involve supporting schools and other partner agencies to identify families who require additional input from services and facilitate their successful understanding and navigation of available support pathways and relevant referral processes.

The role also includes providing information and advice on access to the Early Help Offer, managing a small team of staff and providing a pivotal supporting role with the MASH team, via pre-referral consultations (Help & Support) to educational settings.

Family Help Lead’s work closely with other Operation Managers and Senior Leaders to provide a seamless service as the Early Help division enters a significant period of change under the current Social Care reforms.

The successful candidates will have a professional background and a proven track record of delivering highly effective work with complex families but has a competent skill set required for engaging with senior staff in school settings. We are looking for people with a genuine passion for engaging with partners to bring about improved self-reliance and better outcomes for vulnerable families.

Minimum requirements for this post are:

• Higher education to degree level or equivalent
• A professional qualification relevant to the post
• Evidence of commitment to continuing professional development
• Plan and deliver training to professionals across the Early Help Partnership,
• Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.
• To promote the early help framework and way of working as a key part of improving outcomes for children.
• Manage a small number of staff.
• To provide Early Help expertise to education settings, to support the integrity and quality of referrals sent to the MASH.

Qualifications and Requirements:

To be considered for this position, you should meet the following requirements:

• Experience of working with children, young people and families
• Experience of consistent and high quality relational based, systemic practice
• Experience of family or parenting support and designing parenting support programmes
• Proven project management skills demonstrated by successful outcomes
• A proven track record of leading and implementing initiatives that produced real improvements in services for children and their families
• Experience of working in partnership, in particular with families and schools, with improved outcomes for children and their families.
• Experience of involving service…