Advice Worker

Housing Advice Worker

Location:

Greater London (On-site). Salary:
Fixed at £29,028.99 (pro rata).

Employment type:

Full-time contract until end of Feb 2027.

As a Housing Advice Worker, you’ll be part of Single Homeless Project’s Pan London Housing Advice and Interventions Service, delivered with St Mungo’s and the Ministry of Justice. You will support people on probation to secure and sustain accommodation, holding a caseload, completing strengths‑based assessments, exploring housing, financial, employment and wider support needs, and building practical plans. You will identify risks, keep accurate case records, liaise with housing providers and specialist agencies, and work with partners such as probation and police to help clients access safe, realistic and sustainable accommodation.

The role is Monday to Friday within a supportive, high‑performing team. You will receive training and support to grow your knowledge of housing, homelessness and criminal justice practice, build confidence in multi‑agency working, and develop your career in a values‑led organisation.

• Understanding that housing advice can be life‑changing, with experience in supported housing, floating support or a relevant qualification, plus knowledge of housing legislation.
• Ability to remain calm in emotionally charged or fast‑moving situations, prioritising people’s safety and choices.
• Skill in driving progress through strong partnership work, building relationships with agencies, services and professionals that open doors for clients.
• Commitment to delivering a service that feels human, purposeful and high‑quality, respecting and supporting people to take control of their future.
• Organised, self‑motivated, able to manage a varied caseload and balance priorities.

Single Homeless Project is a leading homelessness charity that prevents homelessness, provides safe places to live and helps over 10,000 Londoners each year. We value trust, relationships, justice and opportunities for all. Our workforce is inclusive, with a focus on trans‑inclusivity, disability‑friendliness and anti‑oppressive practice.

Equal Opportunities
:
We are an equal opportunity employer and all qualified applicants will receive consideration.