Solutions Officer

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness
, supporting vulnerable residents, and delivering impactful housing outcomes.

• Housing Solutions Officer
• Public Sector - Local Authority
• Temporary Role - 3 months with possible extension
• Full Time - Monday to Friday, 35 hours per week
• 245 per day Umbrella inside IR35
• IT Equipment Provided
• ASAP Start
• Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home

You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment.

• Strong knowledge of Housing Act 1996
  , Homelessness Reduction Act 2017
  , and relevant case law
• Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment
• Confident conducting interviews, assessments, and drafting detailed decision letters
• Excellent communication skills, with the ability to explain complex legal matters clearly to customers
• Strong negotiation and problem-solving skills, particularly with landlords and support services
• Customer-focused approach with empathy for vulnerable individuals
• Organised, resilient, and able to work to strict statutory deadlines

• Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017
• Make robust, legally sound decisions on eligibility, priority need, and intentionality
• Take proactive steps to prevent and relieve homelessness through early intervention and casework
• Interview and support customers at risk, providing clear advice on housing options and alternatives
• Negotiate with landlords and partners to secure sustainable accommodation solutions
• Liaise with internal departments, legal services, and external agencies to deliver positive outcomes
• Maintain accurate case records and ensure compliance with statutory duties
• Identify safeguarding concerns and support vulnerable households appropriately
  
  Contribute to reducing reliance on temporary accommodation and improving service outcomes

• Competitive daily rate
• Flexible hybrid working arrangement
• Opportunity to contribute directly to reducing homelessness and improving residents' lives
• Work within a collaborative, high-performing local authority team

Adecco Group UK & Ireland is an Equal Opportunities Employer.