Cessation of Duty Officer – Housing Needs

About this role

The London Borough of Lambeth is recruiting a Cessation of Duty Officer to join its newly established Cessation of Duty Team within the Housing Needs Directorate, based at Lambeth Town Hall, Brixton. The role pays £23.73–£30.96 per hour via Prism, starting 27 July 2026.

As a frontline housing officer you will hold a caseload of homelessness cases, working directly with applicants to reach lawful conclusions under the Housing Act 1996 and Homelessness Reduction Act 2017. You will prepare statutory notifications and make defensible decisions under supervision of the Cessation of Duty Manager.

• Review evidence and Personal Housing Plans (PHPs) to determine whether duties can be ended;
• Deliver high-quality assessments and written decision‑making under statute and case law;
• Communicate decisions clearly and sensitively to residents;
• Identify safeguarding and vulnerability concerns and escalating promptly;
• Maintain accurate, auditable records in preparation for reviews, legal challenges and complaints.

You will work closely with colleagues across Housing, Legal Services, Adult Social Care and Children’s Social Care, as well as external partners. The service operates a prevention‑first, trauma‑informed, resident‑centred model underpinned by Psychologically Informed Environment (PIE) principles.

• Demonstrable knowledge of housing legislation – particularly sections 188 and 193 of the Housing Act;
• Experience managing a frontline homelessness caseload;
• Strong communication skills and the ability to make legally sound, empathetic decisions.

• Excellent, competitive pay rates – paid weekly;
• Supportive management team with approachable, experienced leaders;
• A desirable location with great transport links;
• A stable, well‑resourced, and encouraging working environment.