Assessment & Reconnection Worker

Assessment & Reconnection Worker

London

£14.58 per hour

Full Time | Housing & Homelessness Support

• Conduct comprehensive assessments and develop tailored action plans with clients.
• Provide ongoing case management, support and advocacy.
• Support clients to access accommodation, benefits, healthcare and other essential services.
• Coordinate reconnection arrangements, including travel, accommodation and support packages.
• Work closely with local authorities, outreach teams and partner agencies.
• Assess risks and develop appropriate risk management plans.
• Maintain accurate case records and update electronic databases.
• Monitor outcomes and identify barriers to successful reconnection and move‑on.

• Experience working directly with the public, customers or vulnerable individuals in a busy environment.
• Understanding of homelessness, housing support or the challenges faced by vulnerable people.
• Ability to manage complex behaviours and support individuals in crisis.
• Strong communication, negotiation and relationship‑building skills.
• Passion for helping people make positive changes and achieve independence.
• Good administrative and IT skills with attention to detail.
• Able to work effectively both independently and as part of a multi‑agency team.

• Full training and ongoing professional development.
• A rewarding opportunity to support vulnerable individuals towards sustainable housing solutions.
• Supportive team environment with opportunities for progression.
• Flexible rota‑based working, including evenings, weekends and bank holidays where required.