Family Support Worker

Location: Enfield
Role: Family Support Worker
Start date: July/September
School: SEMH Secondary School

A specialist secondary SEMH school in North London is seeking a dedicated and compassionate Family Support Worker to join their safeguarding and welfare team. This is an excellent opportunity for an experienced Family Support Worker, Educational Welfare Officer, Safeguarding Officer or community‑based professional who is passionate about supporting vulnerable young people and their families. The school is a specialist provision supporting secondary‑aged pupils with Social, Emotional and Mental Health needs.

The successful candidate will join a highly supportive team committed to improving outcomes for young people through strong relationships, therapeutic approaches and high expectations.

• Act as the first point of contact for families requiring additional support and guidance.
• Develop and deliver family support initiatives, workshops and parent engagement events.
• Work closely with external agencies and professionals to coordinate support for families.
• Support the school's safeguarding procedures and contribute as a key member of the safeguarding team.
• Assist with attendance monitoring and implement strategies to improve student attendance.
• Support the administration and monitoring of medication, first aid and student welfare needs.
• Maintain accurate safeguarding, attendance and welfare records.
• Liaise effectively with students, parents, staff and external professionals.
• Provide practical and emotional support to pupils and families facing challenges.

• Previous experience as a Family Support Worker, Educational Welfare Officer, Safeguarding Officer or within social care, youth work or community support services.
• Strong understanding of safeguarding procedures and child protection responsibilities.
• Experience working with children, young people and families facing complex needs.
• Excellent communication and relationship‑building skills.
• Ability to work effectively with external agencies and multi‑disciplinary teams.
• Strong organisational and record‑keeping skills.
• Experience of line management would be advantageous.

If you are a motivated Family Support Worker looking for your next rewarding role, we would love to hear from you.

Timeplan Education are committed to safeguarding and promoting the welfare and safety of children and young people and expect all staff to show this commitment. The successful candidate will be required to complete Disclosure and Barring Service declarations in line with Section 115 of the Police Act 1997. You will also be required to provide 2 professional references covering at least the last 2 years, and complete our online application followed by a video or face to face interview.

Timeplan Education is a committed Equal Opportunities Employer and therefore will not discriminate on the grounds of age, gender, race, ethnicity, disability or sexual orientation.