Trainee Support Worker

Single Homeless Project is offering a full‑time, permanent Trainee Project/Young Person’s / Floating Support Worker role based in London. Salary starts at £28,860 and increases after 6 months to £29,822.40. The role may run for up to 9 months with the possibility of a fast‑track at 6 months.

As a Trainee Project Worker/Young Person’s Worker you will be part of a project team, working directly with clients or young people to build trust, create safety and support meaningful progress. You will help people settle into the service, engage with support, develop practical life skills, manage day‑to‑day challenges and take steps towards greater independence.

As a Trainee Floating Support Worker you will travel across London to meet clients in their homes or communities, tackle housing issues, support health and wellbeing, and help them achieve personal goals. The work is varied, fast‑paced and may involve early mornings, late evenings, weekends or bank holidays.

You need not have prior experience in homelessness, supported housing or a formal support role – we value your passion for people, your values and the transferable skills you bring from your work or life experience.

You can build trust with others, listen without judgement and bring patience, empathy and consistency to people facing complex challenges.

You are curious, motivated and ready to learn – open to feedback, willing to ask questions and excited to build confidence through training and hands‑on experience.

You bring energy, creativity and a problem‑solving mindset, with the confidence to encourage people to recognise strengths and move towards a life they want.

You believe people deserve dignity, fairness and respect, and you want to help clients feel safer, more hopeful and in control of their future.

Over the course of the traineeship you will attend trainee‑specific workshops, formal training, reflective practice, service visits and hands‑on experience. You will build skills in housing, benefits, mental health, safeguarding and recovery‑focused support.

• Salary increase after successfully completing the six‑month probationary period
• 37.5 hour working week with flexible working hours (core hours 10am – 4pm) in non‑accommodation services
• 25 days annual leave, increasing annually to a maximum of 30 days (plus paid Bank Holidays)
• Contributory pension scheme – organisation contributes 5% of your annual salary
• Staff health cash plan and discounts scheme
• Comprehensive integrated training programme specifically designed to develop the skills and knowledge involved in our work

The role requires an Enhanced DBS check to be processed. Applicants must have the right to work in the UK and be able to undertake a DBS check.

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion. We are disability confident, IIP Silver accredited and committed to anti‑oppressive practice.