Access coordinator

Cluttons is currently recruiting for an Access Coordinator to join our Telecoms Access Team within our growing infrastructure department. The main focus of this role is to carry out access and estates management activities for the client account.

• Working with qualified surveyors to identify and determine client requirements
• Attend client meetings as required
• Manage a case load of site access and estates issues not limited to but including:
  • Site access procedures
  • Review of existing access data and confirmation of details
  • Site access blockers
  • Lease reading and assessment of access rights and other core elements
  • Liaising with Landlords and Tenants
  • Working closely with internal teams such as Finance, Notice to Quit (NTQ), Lift & Shift, Renewals, Decom, Regional Estate Managers (REMS) etc
  • Preparing summaries for legal documentation
• Responding to queries from internal and external clients
• Assisting with renewals of licenses/leases
• Dealing with applications for Landlords consents and liaising with external consultants and solicitors where necessary
• Preparation of client reports in accordance with client requests both ad hoc and structured
• Ensure compliance with Cluttons working policies and procedures
• Participate in client design meetings where required
• Work to standard required by RICS and maintain ethical standards
• Contribute to team-based SLA targets

• A keen interest in Real Estate
• A team player able to work effectively on their own with supervision
• Excellent interfacing skills with clients and fellow professionals
• Ability to working in a busy department with a challenging workload
• Strong communication and time management skills
• A proactive approach with ability to think outside of the box

• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Wellbeing hours: 2 per month where no location flexibility cannot be offered
• Enhanced auto enrolment pension scheme - to help you save for the future
• Life assurance - to protect your loved ones
• Interest free season ticket loans
• Cycle to work scheme - discounted bicycles
• Flu and eye care vouchers - to keep you healthy
• Employee Assistance Programme - 24/7 health & wellbeing support
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

• Purchasing up to 5 days additional holiday
• Discounted gym membership
• Discounted dental insurance
• Discounted private medical insurance
• Discounted critical health insurance and more

We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated.

We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.

Recruitment agencies

Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.