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Service Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Cafcass (Children and Family Court Advisory and Support Service)
Full Time position
Listed on 2026-06-19
Job specializations:
  • Social Work
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Job Title and Location

Service Manager – London Grays Inn Road (hybrid, flexible working).

Role Overview

We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support so that individually and collectively we can be the voice of children and young people when the family court makes critical decisions about their futures. Although the role is part of a team based from our office in London Grays Inn Road, proximity to the office does not have to be a critical consideration.

We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, helping us to promote the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds to reflect the workforce diversity of the children and families we serve.

We provide extensive wellbeing support for colleagues and excellent benefits, all of which we hope encourages you to join us.

Key Responsibilities and Expectations

Being a Service Manager is very rewarding but challenging. As well as being registered with Social Work England, you will be organized, resilient, empathetic, supportive, and able to work independently.

Qualifications and Experience
  • Expert knowledge of children’s social work, including safeguarding, statutory and assessment frameworks
  • A track record of highly effective practice management or supervisory experience
  • Demonstrable experience of being a practice educator with the skills to continuously monitor, manage, develop and improve team and individual performance
  • Proven ability to establish strong and effective networks with other agencies
  • Experience of leading individuals and teams through change
Pre‑Engagement Checks

Successful applicants will be subject to a range of pre‑engagement checks, including a Disclosure and Barring Service (DBS) check. In accordance with the DBS code of practice, should an individual have a declared criminal offence an individual assessment will be completed.

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