Support Worker, Community Health

Location: Greater London

We're looking for a passionate, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Brent. No personal care or experience is required, just the right values
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
 
* Annual leave increasing up to 30 days with length of service
 
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
 
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
 
* Fully paid induction programme and further training
 
* ILM courses and Apprenticeship Programmes
 
* Cycle to work scheme
 
* Employee Assistance Programme for 24-7 confidential support
 
* Online wellbeing resources
 
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
 
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.
The working pattern for this role is:

- 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm
What you'll do:
 
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
 
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
 
* Raise safeguarding alerts and complete incident reports within specified timeframe
 
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
 
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
 
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
 
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
 
* Approachable and open behaviour
 
* Prefers working as part of a group or team
 
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
 
* Has a practical and logical mind and is naturally well organised
 
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Desirable:
 
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.

We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities…