Information and Guidance Worker

Southwark, South East SE1, United Kingdom

Part‑time Permanent Entry Level

Final date to receive applications: 06/07/2026 (Interviews will take place on week beginning 13/07/26)

Contract Type: Part‑time - 24 hours per week which can be split across 3-5 days according to your preference and the service’s needs. Ideally, one of your working days would be Mondays. However, this can be discussed further with the Southwark Disability Hub Manager.

Job Overview:

The Southwark Disability Hub is an exciting service funded by London Borough of Southwark. It opened in June 2025 and is ran by Key Ring Living Support Networks.

The Southwark Disability Hub is the go‑to place for disabled, d/Deaf and neurodivergent people in Southwark to:

• Get information and guidance
• Find out what opportunities are available in local neighbourhoods
• Get involved with the Disabled People’s Action Forum to influence council strategies, plans and services
• Get support to book Targeted Short‑Term Breaks for children and young people with SEND
• Join a wide range of groups and activities developed with disabled people

The Southwark Disability Hub is based at the Southwark Resource Centre which hosts services and organisations which aim to improve the lives of Southwark residents.

As an Information and Guidance Worker, you will provide high‑quality, accessible information and guidance to disabled people, their families and carers in Southwark. You will support residents to navigate health, social care, welfare, housing, and community services—promoting independence, reducing inequalities, and ensuring disabled people’s voices are centred in shaping local provision.

We want our team to reflect the brilliant diversity of the community we work with. We value lived experience of disability and see it as an asset to this role. Therefore, we highly encourage applications from d/Disabled people, Southwark residents, and people from Black, Asian, and racialised communities. If you are hardworking, adaptable and empathetic, we want to hear from you.

Your diverse and inclusive workplace:

Our vision is for a welcoming world that celebrates the skills and talents of everybody.

Key Ring is proud to be an equal opportunities employer and is committed to promoting a diverse and inclusive community.

Key Ring is also a disability confident committed employer. We encourage applications from our diverse communities to help us make this happen. We want you to feel at home, and be yourself, so we can benefit from your unique skills and talents.

For more information about the role, contact Rhiannon on  or eland.

We are an adult social care provider inspiring people in England and Wales to build the life they want to live. People have so much potential. Key Ring support recognises and builds on this potential. People become peer supporters for each other, they build connections and they become valued members of their local community. The Key Ring approach is based on designing services around individuals and communities, their connections, their skills and their ambitions.