Housing Officer, Social Work

Location: North London

Housing Officer - Supported Housing

Location:

North London & Hertfordshire (Field Based)
Salary:
Up to £40,000
Job Type: Permanent

Job Description

An exciting opportunity has arisen for an experienced Housing Officer to join a growing Housing Association supporting residents across North London and Hertfordshire.

Working in a field-based role, you will deliver a high-quality tenancy management service to residents living within supported housing schemes, helping them sustain their tenancies while working alongside support providers and external agencies.

Key Responsibilities

Manage a portfolio of supported housing tenancies.
Conduct tenancy sign-ups and tenancy terminations.
Complete and monitor Housing Benefit applications.
Manage rent and benefit-related queries.
Investigate and resolve Anti-Social Behaviour cases.
Work closely with support providers to ensure successful tenancy sustainment.
Carry out scheme inspections and annual tenancy reviews.
Liaise with local authorities, social services and partner agencies.
Monitor void properties and support re-letting activities.
Ensure compliance with housing legislation and organisational policies.

About You

You will have previous experience working within a Housing Association or Social Housing provider in a Housing Officer or similar role.

You'll also possess:

Strong tenancy management experience
Housing Benefit knowledge
Experience managing ASB cases
Excellent communication skills
Ability to work independently across multiple sites
Strong organisational skills
CIH Level 3 qualification (desirable)
Understanding of Supported Housing (desirable)
This is an excellent opportunity to join a supportive organisation committed to delivering outstanding housing services to vulnerable residents