Temporary Accommodation Housing Officer; Hybrid

Temporary Accommodation Housing Officer (Hybrid) – Walthamstow – £17.27ph PAYE (Reference: OR105664)

4 days remote, 1 day in the office.

• Provide effective day‑to‑day housing management for temporary accommodation owned or directly managed by the Client, ensuring properties are safe, well maintained, and compliant with all relevant legislation, policies, and standards.
• Maintain high property standards by carrying out inspections, investigations, and follow‑up actions in response to complaints, repair issues, damp and mould concerns, anti‑social behaviour, and tenancy/licence breaches. Resolve issues promptly through direct action, coordination with contractors, and enforcement of tenancy/licence terms.
• Work closely with internal teams, partners, and statutory agencies to ensure that breaches of tenancy/licence agreements are identified early, addressed appropriately, and escalated when necessary, using all available enforcement tools to protect residents and the Client.
• Deliver a resident‑focused service by providing clear communication, practical support, and a strong presence within temporary accommodation settings, ensuring that households feel supported, listened to and safe throughout their stay. The role helps residents stabilise and prepare for their move into a safe and sustainable settled home.
• Deliver a specialist aspect of service delivery, which engages customers/stakeholders and enables them to make effective use of the service.
• Ensure the service is delivered to the quality, organisational, and professional standards required.

This is a full‑time role on a temporary contract basis.

Essential Employment is an Equal Opportunities Employer.