Support Worker - Acre Lane Project

Salary £33,472 per annum

Location:

Brixton - London

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Last year we helped more than 15,000 people.

We’re listed as one of the top 100 Best Workplaces in the UK.

We are looking for a Support Worker to join the Acre Lane Project Team. Thames Reach’s hostels are transitional spaces where a 24‑hour staff team supports people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

• Support and encourage clients to become more independent
• Maximise income and reduce arrears
• Support our clients’ aims and help them to move on from the hostel
• Ensure the environment is safe, healthy and reflective of our ethos
• Be outcome‑focused, fostering a culture of high performance and continual improvement on your and the team’s successes

• Organised and efficient in your work
• Excellent at communicating and problem‑solving
• Confident in your ability to support clients
• Competent at using a computer and a range of software packages
• Committed to developing your knowledge and skills
• Responsive and flexible to the needs of the team and our clients

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Applicants must be willing to undergo pre‑employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.