Housing Support Worker

Overview

We are looking for an experienced, proactive, flexible, and knowledgeable Housing Support Worker to join our Housing Team. The role involves assessing young people referred to the service and determining their suitability for New Horizon's Accommodation Pathway or private rented accommodation. You will provide high-quality, person-centred support to young people living within our accommodation projects to help them build the skills, confidence, and resilience needed to achieve positive and sustainable outcomes.

You will manage a diverse caseload across multiple accommodation schemes, complete assessments, develop support plans, and work with young people to identify and secure appropriate move-on options into independent living in a timely manner. The role requires effective partnership working with internal teams, local authorities, landlords, and other external agencies to ensure coordinated and holistic support.

This is a varied and rewarding role requiring excellent communication, sound professional judgement, and the ability to balance competing priorities while maintaining accurate records and delivering a high standard of service.

• Assess young people referred to the service and determine suitability for the Accommodation Pathway or private rented accommodation.
• Provide high-quality, person-centred support to young people in accommodation projects.
• Build skills, confidence, and resilience in young people to achieve positive outcomes.
• Manage a diverse caseload across multiple accommodation schemes.
• Complete assessments and develop tailored support plans.
• Identify and secure appropriate move-on options into independent living in a timely manner.
• Work in partnership with internal teams, local authorities, landlords, and external agencies to ensure coordinated, holistic support.
• Maintain accurate records and deliver a high standard of service.

• Contract type and hours: permanent, full-time (35 hours a week, Monday–Friday)
• Starting salary: £32,136 (salary scale £32,136.00–£35,778.00)
• Location:
  
  New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR