Carers Support Coordinator

Overview

Carers Support Coordinator – Support Those Who Care. This is an exciting opportunity to join our service supporting Carers across City of London to improve their health and wellbeing, and access support that meets their needs. We are working with Carers from a range of cultures, and it would be an advantage to speak Bengali.

The team works holistically with Carers to understand their individual circumstances and level of need. You will carry out home visits and community-based meetings, co-produce support plans, and develop effective relationships with Carers, families, and professionals. You will also support Carers to complete written forms and applications, draft letters, and advocate with third parties.

You will build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefits advice, housing, health and safety at home systems, and leisure and social activities. The role also requires you to support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

Together with colleagues, you will plan and deliver the service’s activity package, including coffee mornings, drop-in sessions, activities, online and face to face groups, and peer support forums. There will also be opportunities to promote the service by attending meetings and forums, and to deliver training sessions to professionals and community organisations so that they have the skills to identify Carers.

Requirements
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Applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector.

This is a full-time position, and you should be an excellent communicator and able to motivate and empower others. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.

Do a job where you make a difference.

• Carry out home visits and community-based meetings to understand Carers’ circumstances and needs.
• Co-produce support plans and develop effective relationships with Carers, families, and professionals.
• Support Carers to complete written forms and applications, draft letters, and advocate with third parties.
• Signpost and facilitate access to services (financial and benefits advice, housing, health and safety at home, leisure and social activities).
• Develop escalation plans to prepare Carers for unforeseen circumstances.
• Plan and deliver the service’s activity package (coffee mornings, drop-in sessions, activities, online and face-to-face groups, peer forums).
• Promote the service by attending meetings/forums and deliver training to professionals and community organisations to help identify Carers.

• Relevant personal or professional experience of working with Carers and/or vulnerable adults or children in social care, health, education, or voluntary and community sector.
• Excellent communication skills and ability to motivate and empower others.
• Practical understanding of barriers faced by Carers and awareness of cultural differences and access to services.