Advice Services Manager
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-24
Listing for:
Harris Hill Charity Recruitment Specialists
Full Time
position Listed on 2026-07-24
Job specializations:
-
Social Work
-
Management
Job Description & How to Apply Below
Advice Services Manager
10-Month FTC | 4 Days Per Week | Hybrid Working - London
£36,565 pro rata | Immediate Start
I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues.
This is a hands‑on leadership role managing staff and volunteers, overseeing day‑to‑day service delivery, driving quality and compliance, and helping shape future service development.
You’ll also maintain a small caseload to stay connected to frontline support and community needs.
Key Responsibilities- Lead and support advice staff and volunteers across multiple sites
- Ensure high‑quality, compliant advice delivery
- Oversee case management, reporting and service outcomes
- Drive service improvements and quality assurance
- Support training, safeguarding and team development
- Work closely with senior leadership on service growth and impact
- Experience managing advice services within the charity/community sector
- Strong knowledge of welfare benefits, housing, debt or immigration
- Skilled in team leadership, service improvement and reporting
- Confident using case management systems and data
- Organised, proactive and community-focused
Hybrid working, immediate start, and the chance to make a real impact within a values‑led organisation.
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