Senior Disadvantage Worker

Interview Date

11th & 12th August

Ella House supports women facing multiple disadvantages and intersectional challenges, including homelessness, substance misuse, contact with the criminal justice system and mental ill health. These women can fall through the gaps between services and systems, making it harder for them to address their challenges and lead fulfilling lives. At Ella House, the goals are to support clients with multiple and complex needs, recognising the emotional and compound trauma that can accompany and, in many cases, precede homelessness, and to co‑produce, co‑ordinate and deliver support.

Ella House provides support by empowering women through independence, inclusion, peer support and wellbeing, bringing together diverse expertise and approaches.

The service delivers holistic support, where people are seen for their full combination of strengths, capacities, and experiences. We recognise how women, as individuals, want to be supported to define and work towards their goals. This looks different for everyone and will require staff to be patient, observant, creative and committed to trying a range of approaches.

In conjunction with the Service Manager, the postholder will provide operational management of the service, supporting practice development and providing guidance to the team. The role plays a key part in driving performance and service quality, building effective partnerships through multi‑agency working, and contributing to financial accountability. The role also includes housing management, general tasks and responsibilities, and wider corporate responsibilities.

If you demonstrate commitment, innovation, passion, and a non‑judgemental attitude and collaboration you are likely to thrive in our diverse feminist team.

You’ll have a sound understanding of the practical, emotional, social and economic issues affecting survivors of domestic and sexual abuse, alongside in‑depth knowledge of advising on options including safe housing, criminal justice, civil remedies and risk management.

You have demonstrable knowledge of adult and children’s safeguarding, as well as managing staff and projects. The successful candidate will be able to work well under pressure, prioritise their workload and manage crises effectively, while maintaining a sensitive and non‑judgemental approach when working with vulnerable clients. The postholder will be required to work some weekends, early shifts and late shifts to meet the needs of the service.

The postholder will be based at our Haringey service, working full‑time from Monday to Sunday on a shift rota basis, providing on‑site support to survivors. Given the nature of this role, we are unable to offer hybrid working for this position.

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family‑friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits, and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected…