Senior Practitioner - Finance, Benefit, & Debt

• Full-time
• Contract type:
  Full time - permanent
• Department:
  Justice
• Service type:
  Finance, Benefit and Debt
• Compensation: up to GBP 31858 - yearly

At Catch
22 , we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

Our work builds a better society - one where everyone has good people around them, a purpose, and a good place to live.

Read our latest Annual Review and Voice from the Frontline summaryhere .

InJustice , wework with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, veterans in custody, victim services, gangs work and yout

This post presents an exciting opportunity to become a senior frontline practitioner within our CRS services in the London region. Commissioned by HMPPS these services are focused on supporting adult male ex-offenders across rehabilitative needs.

This role will involve working in close partnership with delivery partners, HMPPS, Voluntary Sector and other Criminal Justice organisations.

Senior Finance Benefit and Debt Practitioners continue to manage a caseload of Service Users, completing ongoing assessments and management of each Service User’s needs, capacity, opportunity, and motivation to rehabilitate while supporting management. They deliver and train staff on interventions that support rehabilitation, working in partnership with a range of local providers and taking account of available risk information.

The role will be based in the community. The role will require travel across various delivery sites across London and may require some travel around London to access training and develop links with partnership agencies.

As well as the duties of a
Senior Practitioner
your main accountabilities will also include:

• Be a SPOC at practitioner level for quality assurance, supporting with training new staff and giving them a good understanding from the start of their journey on how to deliver best practice within their role and the importance of this.
• Give a consistent approach to onboarding of new starters through shadowing and on the job training
• To lead on holding complex / high risk cases referred to the FBD Service.
• Support staff with problematic cases, attending sessions and joint working where needed due to lower caseload.
• In the absence of a Team Leaders could be used to support/ cover additional responsibilities including allocations of cases, weekly appointments spreadsheet submission and providing group work updates/ scheduling across their cluster areas.
• Representing Catch 22 at a management level such as attendance at weekly meetings in the absence of a Team Leader
• Other ad hoc tasks to support management or SOMs.
• Leading on specific project development for example Protected Characteristics whereby quality of delivery needs enhancing.

As a Senior Finance Benefit and Debt Practitioner with responsibility for supporting Service Users in addressing their needs, you will have a great opportunity to be a positive influence for change and to work with a wide range of partners to improve Service User’s prospects.

The ideal candidate will possess the following:

• An understanding of the importance of initial assessments, interventions, the time frames which sit alongside those and quality of practice to train new staff adequately.
• A strong understanding of the contractual requirement of the service and how to successfully meet these targets in order to train new staff adequately.
• Innovative in their ideas for support staff with difficult cases.
• A strong understanding of learning styles and how to adapt training in the necessary way to ensure high quality training, being patient at all times.
• Good organisational skills. Ability to organise and manage multiple tasks successfully whilst working under pressure and to meet deadlines
• Good verbal and written communication skills, including the ability to produce high quality Action Plans and Feedback on R&M (Evidenced in consistent QA scores) .
• Dem…