Tenancy Rights Adviser

Lambeth, United Kingdom | Posted on 14/05/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.

These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Purpose

• To support the delivery of Lambeth Council’s Housing Needs transformation programme, contributing to a prevention-first, resident-centred and trauma-informed service. The role focuses on providing high-quality housing advice, making lawful and defensible decisions, and supporting residents to achieve sustainable housing outcomes, particularly during times of crisis and vulnerability.

• Deliver a resident-focused housing needs service, providing advice and support to prevent homelessness wherever possible.
• Undertake early intervention and prevention work, identifying risks and working proactively with residents to resolve housing issues.
• Manage a caseload, ensuring timely, accurate, and legally compliant decision-making in line with housing legislation and policy.
• Provide high-quality casework and tenancy support, maintaining clear, detailed and defensible records.
• Work collaboratively with internal teams and external partners to improve housing supply and access to sustainable accommodation.
• Ensure adherence to property standards, compliance, and safeguarding responsibilities.

• Experience working within housing needs, homelessness, or a related housing environment.
• Proven ability to manage complex caseloads and deliver resident-centred outcomes.
• Experience of working with vulnerable individuals or those experiencing crisis situations.

• Relevant qualification in Housing, Social Work, Public Services, or a related field (or equivalent experience).
• Strong knowledge of homelessness legislation and housing policy.

• Working hours:
  
  35 hours per week
• The role requires STANDARD DBS.
• 6 Brixton Hill, London, Lambeth, SW2 1RW
  , United Kingdom
• Work pattern - 2 days in the office minimum
• We work on bi-weekly schedule.

The role closes on 22 nd May 2026, apply ASAP.