Locality Manager

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

Join the London Borough of Hackney, one of Britain’s most dynamic and rapidly evolving boroughs. We are driving a significant transformation, determined to rebuild Hackney alongside our diverse communities. Our Extra Care schemes are central to this vision, providing vital support, care, and secure housing for residents aged 55 and over. We champion independence and enhance the quality of life, ensuring people have their own flats and all the comprehensive care they need to live well.

There is no better place to work in London than Hackney. We take immense pride in our borough, our communities, and the services we deliver. As one of London’s most vibrant and diverse boroughs, Hackney is a sought-after area to live in with excellent schools, parks, amenities, and great transport links.

Hackney Council is committed to building a truly inclusive workplace where everyone is valued. We work to eradicate discrimination based on race, religion, gender, identity, orientation, disability, age, and marital status. We also actively work to eliminate the disadvantages caused by social class. We welcome interest in flexible working and particularly encourage applications from disabled people, who are currently underrepresented in our workforce.

Hackney residents can access guidance on applying for jobs through the dedicated employment support service, Hackney Works. Please contact the Hackney Works team to find out what support is available:

This is an exciting leadership opportunity for a visionary Locality Manager to drive excellence across our services. You will be crucial in guaranteeing residents’ access to safe, secure housing and consistently excellent care standards. Working across a multi‑disciplinary, cross‑departmental landscape, you will provide clear, strategic leadership to a team of scheme managers. Your remit spans the full spectrum of team empowerment: from delivering essential training and development and providing interpersonal support, to assisting with complex service user assessments and significantly boosting team morale.

Through proactive supervision and effective communication with a wide array of internal and external stakeholders, you will champion a people‑first approach. This role is a chance to instil a progressive culture defined by exceptional care, compassion, and continuous improvement, driving the growth and evolution of a vital public service.

You are an established, ambitious professional ready to make a substantial impact within the Health and Social Care sector. You must possess substantial, demonstrable experience adhering to Care Quality Commission (CQC) regulations and standards. You will show proven evidence of cultivating a high‑performance culture and be adept at navigating complex, multi‑agency teams. Exceptional communication skills are essential to engage colleagues and stakeholders at all levels of the Council and beyond.

Financially astute, you must be capable of managing a large budget and executing thorough assessments for service users. Personally, you thrive as a creative, flexible problem solver, leveraging excellent influencing and negotiation skills to work independently and ve all, your passion must be focused on improving outcomes for people requiring housing and care support.

This is a fantastic opportunity to contribute to the strategic growth of a vital service. In return, we offer excellent benefits, unrivalled team…