Housing Officer, Social Work

Housing Officer
West London | Hybrid Working | 9-Month Contract

Are you an experienced Housing Officer looking for a long-term contract where you can genuinely make an impact?

We're recruiting on behalf of a respected London housing provider for a Housing Officer to manage a diverse patch and deliver a first-class housing management service. This is a fantastic opportunity to join a supportive team in a well-established organisation committed to providing high-quality homes and services to its residents.

This is a true generalist Housing Officer position, giving you exposure to the full tenancy lifecycle, including tenancy management, anti-social behaviour, income collection, lettings, allocations, tenancy sustainment and resident engagement.

As a Housing Officer, you'll be responsible for managing your own housing patch and delivering excellent customer-focused services to residents.

Key responsibilities include:

• Tenancy Management
• Anti-Social Behaviour (ASB) Case Management
• Rent Arrears & Income Recovery
• Lettings & Allocations
• Tenancy Audits & Home Visits
• Mutual Exchanges & Transfers
• Resident Engagement
• Safeguarding & Tenancy Sustainment
• Estate Inspections
• Multi-Agency Working
• Supporting Vulnerable Residents

You'll work closely with residents, local authorities and internal teams to ensure communities remain safe, sustainable and well managed.

You'll have experience managing a housing patch and delivering excellent tenancy management services within a Housing Association or Local Authority. You'll be comfortable handling ASB, rent arrears, lettings and tenancy-related issues, while building strong relationships with residents and partner agencies. We're looking for someone who is organised, proactive and committed to delivering positive outcomes for both residents and communities.

• £26 per hour
• 9-month contract
• Hybrid working arrangement from West London
• Supportive and collaborative team environment
• Opportunity to manage your own patch
• Immediate interviews available