Housing Coordinator

Job Description

London, United Kingdom | Posted on 14/07/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.

These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

Recent experience within a Housing Options, Homelessness Prevention, or Housing Advisory Service, preferably in a Local Authority setting.

The Housing Coordinator is responsible for delivering a high‑quality housing advice, homelessness prevention, and housing options service in accordance with relevant housing legislation and statutory duties. The post holder will work proactively with individuals and households who are homeless or threatened with homelessness, using a range of prevention tools and interventions to secure sustainable housing solutions.

The role involves assessing housing needs, conducting homelessness investigations, managing casework, providing comprehensive advice and assistance, and working collaboratively with internal and external partners to achieve positive outcomes for residents. The Housing Coordinator will ensure compliance with the Housing Act 1996 (as amended), Homelessness Reduction Act 2017, relevant case law, and government guidance while delivering excellent customer service.

• Provide comprehensive housing options, homelessness prevention, and housing advice services to residents.
• Assessand investigate homelessness applications in accordance with Part VII ofthe Housing Act 1996 and associated legislation.
• Develop and implement Personal Housing Plans to prevent and relieve homelessness.
• Utilise available homelessness prevention tools, including Homefinder Schemes,Rent Deposit Schemes, Discretionary Housing Payments, and mediation services.
• Assist households in securing suitable and affordable accommodation.
• Provide statutory advice and assistance to non-priority homeless applicants,including rough sleepers.

• Managea diverse caseload of homelessness and housing advice cases, ensuring timely and accurate case recording.
• Conductdetailed investigations to establish homelessness duties and housing entitlements.
• Arrange and undertake home visits to assess housing conditions, confirm homelessness, and verify household circumstances.
• Ensureall applications, assessments, decisions, and case records are completed accurately and within service…