Children & Young 's Coordinator

The Confederation, Hillingdon CIC works with General Practice and other healthcare providers to deliver its vision for “Hillingdon to deliver the best primary care outcomes for patients in the whole of London”. We are a not-for-profit community interest company. The Confederation works to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We deliver excellent clinical services ourselves both at scale and complementary to General Practice.

We are the provider representative voice for local General Practice into the wider NHS and other Partners. We are ‘of the NHS’ but independent, innovative and transformational.

The Confederation determines to develop as an attractive place to work, providing rewarding roles and opportunities to grow in order to attract and retain great staff that in turn delivers our vision.

The Children & Young People's (CYP) Co-ordinator will support children, young people and their families to access the right mental health and wellbeing support at the right time.

Working across Primary Care Networks, the postholder will act as a central coordinator between general practice, specialist NHS services, local authority teams, education, voluntary sector organisations and community services.

The role combines care coordination, service navigation, partnership working, pathway development and quality improvement to improve access to early intervention and reduce unnecessary escalation into crisis services.

The postholder will manage referrals, coordinate care, develop strong relationships across organisations and contribute to service improvement through data collection, reporting and evaluation.

• Coordinate referrals across multiple services
• Receive, review and triage referrals into the CYP programme
• Build collaborative relationships across organisations
• Provide advocacy, tailored support and empower self-management within sessions
• Coordinate onward referrals to the most appropriate services
• Support children, young people and families to navigate local services
• Develop individual support plans where appropriate
• Maintain regular contact with families whilst awaiting support
• Escalate safeguarding or clinical concerns appropriately
• Represent the CYP Programme across Hillingdon

• Develop strong working relationships with:
• GP Practices
• Primary Care Networks
• CAMHS
• CYP Mental Health SPA
• MHST
• School Nursing
• Family Hubs
• Family Help Teams
• Local Authority Services
• Third Sector organisations
• Community providers
• Act as the first point of contact for advice regarding available CYP services.

• Support continuous improvement of the programme by:
• Identifying pathway gaps
• Creation of new initiatives to address pathway gaps
• Mapping local services
• Maintaining relationships with partners

• Record programme activity accurately
• Collect outcome measures
• Present data at PCN and programme meetings
• Contribute to service evaluations

• Attend PCN meetings
• Promote the CYP programme via engagement initiatives
• Build awareness of referral routes

• Participate in supervision and case discussions
• Attend MDT meetings
• Complete safeguarding and mandatory training
• Follow information governance procedures

• The post-holder must comply at all times with all local Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.
• The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).

• The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers,…