Engagement and Capability Manager

This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.

Full Time, Part Time, Part Time/Job Share, Flexible Working

Cross Government

London

London

24-Sep-2026

Permanent

HEO

1

12 Months

22124

HMCourts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We ’ re looking for individuals who are committed to public service and making a difference in people ’ s lives to deliver justice.

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job‑sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

The interview will assess strengths and three behaviours:
Changing and Improving, which will be assessed via a presentation, and Communicating and Influencing and Developing Self and Others, which will be assessed through behaviour‑based interview questions.

If you are successful at sift and invited to interview, please prepare a five‑minute presentation for your Changing and Improving assessment. The scenario for you to address in the presentation will be sent to you 72 hours before your interview. You can choose to develop a PowerPoint presentation or similar if you wish, but you do not have to do so.

If using slides, please bring your laptop with the slides to the interview.

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles:
All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil…